General Use & Troubleshooting Information

Select your IntelliFire Touch device below for general use and common troubleshooting questions and solutions:

RC150 IntelliFire Touch Wireless Wall Switch

Wall Switch

User Video

Wall Switch

User Guide & Troubleshooting

RC400 IntelliFire Touch Touchscreen Remote Control

Remote

User Video

Remote

User Guide & Troubleshooting

Get Help From a Pro

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Heatilator Customer Support:

Customer Service: 1.888.427.3973 | Email: htlinfo@hearthnhome.com

Customer support is available Monday through Friday, 8 a.m. to 6 p.m. (CST). Offices are closed Saturdays, Sundays and most major U.S. holidays.