• Here's How to Find Your Model and Serial Number
    Model and serial numbers are key to finding information, getting service and ordering parts for your fireplace, insert or stove. If you haven’t already located them, here’s how.

    The model and serial numbers are located on a “rating plate,” which is a metal plate that’s usually permanently affixed to the fireplace, insert or stove.



    Gas Fireplaces

    In gas fireplaces, the rating plate is found in the controls area. To access it, you’ll need to open or remove the decorative front, and remove the vanity panel, as shown below.



    The rating plate is located in the bottom component area of the gas fireplace. You can use a common household flashlight to read the numbers.



    Gas Fireplace Inserts

    To find the rating plate on a gas fireplace insert, you’ll access the controls area by lifting off the decorative front, and then removing the vanity panel (pictured below). The rating plate is located near the front – use a flashlight to read the numbers.



    Stoves

    On a stove, the rating plate is located on the back of the appliance. If your stove is installed against a wall, the rating plate can be difficult or impossible to see. But you can take a photo of it with a smart phone or camera, as shown below.



    More of a visual person? You can watch a video with these step-by-step instructions.

    Archives

    Featured Product
    Heirloom Gas Fireplace Series
    The Heirloom provides authentic masonry style without the costs of a site-built masonry fireplace. The largest viewing areas in their class showcase intense fires and textured brick interiors. Powerful heat and high-efficiency performance help make the Heirloom a valuable addition to any home.

    Tags

    Crave, New Product, Modern Design, Snow, Relax, National Preparedness Month, FEMA, IntelliFire, IntelliFire Plus, Curb Appeal, Direct vent, Unvented Fireplace, Fireplace Safety, Heatilator, Outdoor Fireplaces, Design Trends, Fireplace, Contest, IBS, New Products, Super Bowl, Blogs, Cut costs, wood fireplace insert, Less money, Hearth fuels, Fuels, Fireside, New Years, Green, Eco-Friendly, Pellet, Pellet Stove, Color, Trend, Gift, Holiday, Mantel, Décor, Fire Safety, Decorate, Thanksgiving, Zone heating, heating bill, save energy, Paint, Design, Color of the Year, Halloween, Gas fireplace, Gas Stove, Maintenance, Gas Fireplace, Fire Prevention, Safety, Warranty, fireplace safety, stove safety, gas fireplace, awards, wood safety, wood stove, fireplace, FAQ, fireplaces, fireplace FAQs, fireplace insert, outdoor fireplaces; outdoor living spaces, Modern Fireplaces; Gas Fireplaces;, Buying a fireplace; Fireplaces;, wood stove; pellet stove, gas fireplace technology; direct vent; gas fireplace; gas fireplace insert, gas fireplace; before and after, fireplace insert installation; fireplace installation, gas fireplace; troubleshooting, gas fireplace; gas insert, gas fireplace insert; remodel; insert upgrade, Indoor/outdoor fireplace, outdoor fireplaces, home décor, fireplace technology; gas fireplace; gas fireplace insert; gas stove, fireplace lifestyle, fireplace insert; fireplace insert installation; wood insert; pellet insert; gas insert, hearth maintenance; maintenance; stove maintenance; fireplace maintenance, green heat; home, green living, stoves, gas fireplaces, installing a fireplace, installing a stove, Remodel, Indoor/Outdoor Fireplaces, Gas Fireplaces, Wood Fireplaces, buying guides, buying a gas fireplace, fireplace venting, fireplace installation, stove venting, stove installation, Color of the year, interior design, EPA-Certified fireplaces, wood fireplaces, EPA Certified fireplaces, fireplace décor, mantels, fireplace mantels, Outdoor fireplaces, outdoor living, gas fireplace installation, gas fireplace FAQ, fireplace accessories, fireplace tools, stove décor, stove accessories, stove tools, Fireplaces, Insert, Gas Insert