Pro Help Desk

Support for architects, builders, contractors, designers and remodeling professionals.

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Need help finding the right hearth solution for your residential or commercial plans? Fill out the form below to submit a professional design, technical, or pricing query to Heatilator's dedicated team of Hearth Experts at our homebuilder fireplace help desk.

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If you are a homeowner/consumer looking for customer support please contact 1 (888) 427-3973.

If you are a Heatilator dealer or installing distributor, please submit feedback and comments through the “You Talk, We Listen” system on