General Use & Troubleshooting Information
Select your IntelliFire Touch device below for general use and common troubleshooting questions and solutions:
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Need a hand? Contact your Dealer for help.
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Heatilator Customer Support:
Customer Service: 1.888.427.3973 | Email: htlinfo@hearthnhome.com
Customer support is available Monday through Friday, 8 a.m. to 6 p.m. (CST). Offices are closed Saturdays, Sundays and most major U.S. holidays.