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Use & Care Videos
Watch videos to uncover more about the use and care of Heatilator products.
Simple steps on starting and operating a gas fireplace
Simple steps on cleaning the glass on a gas fireplace
Resetting your Intellifire Plus Ignition System
Gas Fireplace Troubleshooting
No Power? You can still use your Heatilator Fireplace
Resetting your RC100/200/300 Remote Control
What is a Direct Vent Gas Fireplace?
Contact a Hearth Expert
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Need help? A dealer in your local area can help you with sales, service and support for your Heatilator Product.
Complete the form below and your local dealer will be in touch.
Please fill in your contact information below and a local dealer will contact you directly about your project.