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Use & Care Videos
Watch videos to uncover more about the use and care of Heatilator products.
Simple steps on starting and operating a gas fireplace
Simple steps on cleaning the glass on a gas fireplace
Resetting your Intellifire Plus Ignition System
Gas Fireplace Troubleshooting
No Power? You can still use your Heatilator Fireplace
Resetting your RC100/200/300 Remote Control
What is a Direct Vent Gas Fireplace?
Contact a Hearth Expert
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Need help? A dealer in your local area can help you with sales, service and support.
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